Privacy Policy
Turnkey Property Management
Effective Date: July 1, 2023
Turnkey Property Management ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us, including through SMS messaging.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, mailing address, and any other details you submit via our website forms or digital advertisements.
- Property-Related Information: Preferences, property search criteria, leasing interest, and application details.
- Communication Preferences: Opt-ins for SMS, email, or phone communications.
We collect information:
- When you visit our website
- When you submit an inquiry or request information
- When you click on one of our advertised properties (e.g., on Zillow, Facebook, Google, etc.)
- When you complete forms or schedule a property tour
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about rental properties
- Send updates about property availability or leasing status
- Provide promotional offers or updates related to real estate services
- Improve our website and service offerings
- Comply with legal and regulatory obligations
3. SMS Text Messaging Policy
When you provide your phone number through our website or by clicking on one of our property advertisements, you consent to receive SMS messages from Turnkey Property Management. These messages may include:
- Leasing updates and appointment confirmations
- Property availability alerts
- Promotions or special offers
- Follow-up communications regarding your inquiry
Message frequency varies. Message and data rates may apply.
We only send messages to individuals who have:
- Provided their phone number through an online form or advertisement, and
- Taken an action that clearly indicates interest (e.g., requesting info, scheduling a showing, or engaging with our listings)
Opt-Out:
You may opt out of SMS messaging at any time by replying “STOP.” For help, reply “HELP” or contact us directly at [Insert phone number or email].
Your consent is not a condition of any rental or service.
We never sell or share your SMS data with third-party marketers.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share data with trusted service providers that help us operate our business, including:
- SMS and communication platforms (e.g., Zoom Phone)
- Property management software systems
- IT and website support providers
- Legal, accounting, or compliance partners (when required)
These third parties are only given access to your information as necessary to perform their services and are obligated to keep your data secure and confidential.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
6. Your Rights & Choices
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent for future communications
You can exercise these rights by contacting us at the details below.
7. Children's Privacy
Our website and services are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. When changes are made, we’ll update the “Effective Date” and notify users as appropriate.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Turnkey Property Management
9101 Rodney Parham, Little Rock, AR 72205
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